“Prior to Rhenti everything was very chaotic. Things were always being missed.
For example, there are important steps in the application process that we need to do – things like income verification, credit check, and standard due diligence. Instead of sending applicants four or five emails back and forth, it’s a simple one-touch now. Everything we need for an application is packaged up in Rhenti for us to review.”
Brandon Ackerman
VP, Residential Management · KEILTY
“It’s important for me to track what marketing sources are giving me leads. Building owners often ask me, ‘Where is my advertising money going – what is Rhenti getting me?’ I can say – here are the details for every lead.
With Rhenti’s built-in CRM, I can see who’s inquired, who’s applied, where they are coming from, where we’re losing them – I can also see if they’ve applied for multiple listings. We still see a lot of renters who are shopping around right now – so, I can see if a renter has inquired to four different properties within the last month. This informs how we speak to them, what to offer them, it gives us more background and the insight to be able to lock them down.”
Tyler Adams
Leasing & Marketing Operations Manager · Blackline Management
“Our rental business became routine. The entire team was in a weekly recurring meeting. Within a couple of months of integrating Rhenti, we were able to shorten those meetings, then reduce the frequency of them, and then reduce the number of people. Now, we’re on a monthly schedule for that discussion – and the meetings themselves are quite short now. Now, it’s more about how we are doing and how to grow the business – much less on systems and leasing process. More on how to bring in new clients.
Rhenti created the efficiency we needed to bring in multifamily buildings easily – 50 plus units – without stressing. This is the part of our business that has grown and remains to be an area of focus. It’s where we’ve had the greatest success – ‘Built for rental or developer’.”
Jason Ambrose
Managing Director · Go Smart Property Managers Inc
“When we opened our new apartment building, we were inundated with incoming tenant inquiries. Before we got Rhenti, it sometimes took us days to respond to leads. After we implemented Rhenti, we were responding to leads within hours. That was the biggest gain – good, timely customer service right from the get-go. The result of adopting Rhenti was a significant increase in our lead-to-showing conversions – contributing to our bottom line because a lot of those showings turned into leases.
Before Rhenti, our leasing team’s calendar felt out of control. Now with Rhenti, the team is organised – and we’re getting much higher showing throughput than before.”
Sameer Gulamani
Managing Director · Bayview Group